Why Your Payment Gateway Choice Matters
Your payment gateway is the backbone of your online sales. For US e-commerce businesses, it needs to support popular payment methods including cards, Apple Pay, Google Pay, PayPal, and ACH transfers — while maintaining full PCI DSS and CCPA compliance. A poorly chosen gateway can lead to abandoned carts, security breaches, and lost revenue.
Essential Features to Look For
When evaluating payment gateways for your US business, prioritise these features.
- ACH payment support — Bank-to-bank transfers offer lower fees than card payments, ideal for B2B and recurring billing.
- Multi-state tax handling — Sales tax varies by state and even by city. Your gateway should integrate with tax calculation services.
- Fraud prevention — Advanced fraud detection with machine learning and customisable risk rules.
- Mobile optimisation — Over 55% of US e-commerce transactions now happen on mobile devices.
- CCPA-compliant data handling — California's privacy law applies to businesses serving California consumers regardless of location.
Pricing Models Compared
US payment gateway pricing typically falls into three models: flat-rate (e.g., 2.9% + $0.30 per transaction), interchange-plus (e.g., interchange + 0.15% + $0.10), and tiered pricing. For most US businesses processing under $100,000 annually, flat-rate offers simplicity. Above that threshold, interchange-plus usually delivers better value.
Integration and Support
Consider how the gateway integrates with your existing e-commerce platform (Shopify, BigCommerce, WooCommerce), accounting software (QuickBooks, FreshBooks), and CRM. US-based customer support with 24/7 availability is increasingly standard among top providers.
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